1. Introduction

Welcome to ARTemis Pole Studio! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services. By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We collect information from you when you visit our website, register for classes, make a booking, or interact with us in any other way. This information may include:

- Personal Information: Name, email address, phone number, and other contact details.
- Payment Information: Credit card details and billing information (processed securely through our booking software, GoTeamUp).
- Demographic Information: Age, gender, and fitness level.
- Usage Data: Information about how you use our website and services, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

- Service Provision: To process your bookings, manage your class attendance, and provide you with our services.
- Communication: To send you updates, newsletters, promotional materials, and other information that may be of interest to you.
- Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
- Personalization: To tailor our services to your preferences and provide a more personalized experience.
- Security: To protect our website and services from fraud, abuse, and unauthorized access.
- Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Data Storage and Security

We use GoTeamUp booking software to store and manage all customer data. GoTeamUp implements robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through GoTeamUp and is not stored on our servers.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

6. Your Rights

You have the following rights regarding your personal information:

- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: If you have given us consent to process your data, you can withdraw it at any time.

To exercise these rights, please contact us at artemispolestudio.aps@gmail.com

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

Thank you for choosing ARTemis Pole Studio. We value your privacy and are committed to protecting your personal information.